PX24 Hybrid IP PBX Business Phone Systems and X1 Large Capacity IP-TDM Telephony Switch are now offering new services to bring more comfort in running the business. Several new features allow creating highly advanced automatic call distribution (or auto attendant) scenarios and recording personal greeting messages. Telesis system owners may get these benefits, again free, by downloading new Xymphony operational software.
New routing criteria rule: `Personal greeting`
The new rule allows users to record their voices and messages as their greeting messages in Voice Mail applications. To record a personal greeting message `Personal greeting` rule and then `1` is dialed. To erease a personal greeting message `Personal greeting` rule and then `0` is dialed. When there is no personal greeting message in a user, the system plays the common, i.e. system-based, greeting message (message-9).
During listening `Voice Mail Send` message, it is possible to dial `1` to leave a voice message. As a new implementation, it is also possible to dial `0` to get the dial tone and make another call without leaving a voice message.
Several new features added to create advanced Auto Attendant (Automatic Call Distribution) scenarios.
