New ITS821 firmware

New ITS821 firmware available at http://www.telesis-pbx.com/telesis.php?ID=05-04

Version 1.13:

- Major modifications.

- DHCP (Dynamic Host Configuration Protocol) is implemented. Consequently, the ITS821

can be added to the network with less manual intervention.

- IMPORTANT: Web server is no longer available for IP and account settings of the

ITS821. Web connection is used only for upgrading the firmware.

- IMPORTANT: IP and account settings of the ITS821 can be managed with using the

keys on the set instead of web server connection.

- To access the settings menu:

- disconnect the mains power adapter from the ITS821,

- press `ESC` and `DEL` keys on the set at the same time,

- keep `ESC` and `DEL` keys pressed and connect again the mains power adapter to

the ITS821. The ITS821 starts with the settings menu.

- The settings menu has three submenus:

- `IP settings`: Enable or disable `DHCP`.

- `Xymphony account settings`: Edit or modify xsip registrar IP address (i.e., IP

address of the Telesis system where the ITS821 registers), account name, authentication

ID, and password. Numeric characters are edited with using the numeric keypad.

Alphabetic characters are edited with using the alpabetic keyboard. `Shift` key

may used for switching to capital letters. Use the navigation keys for moving the

cursor, erasing characters etc.

- `Restart`: Restarts the ITS821 with the new settings.

New ITS821 firmware available at http://www.telesis-pbx.com/telesis.php?ID=05-04

Version 1.13:

Major modifications.

DHCP (Dynamic Host Configuration Protocol) is implemented. Consequently, the ITS821 can be added to the network with less manual intervention.

IMPORTANT: Web server is no longer available for IP and account settings of the ITS821. Web connection is used only for upgrading the firmware.

IMPORTANT: IP and account settings of the ITS821 can be managed with using the keys on the set instead of web server connection.

To access the settings menu:

• disconnect the mains power adapter from the ITS821,
• press `ESC` and `DEL` keys on the set at the same time,
• keep `ESC` and `DEL` keys pressed and connect again the mains power adapter to the ITS821.

The ITS821 starts with the settings menu.

The settings menu has three submenus:

• `IP settings`: Enable or disable `DHCP`.
• `Xymphony account settings`: Edit or modify xsip registrar IP address (i.e., IP  address of the Telesis system where the ITS821 registers), account name, authentication  ID, and password. Numeric characters are edited with using the numeric keypad.   Alphabetic characters are edited with using the alpabetic keyboard. `Shift` key  may used for switching to capital letters. Use the navigation keys for moving the  cursor, erasing characters etc.
• `Restart`: Restarts the ITS821 with the new settings.

More Powerful ACD and Voice Mail Server

PX24 Hybrid IP PBX Business Phone Systems and X1 Large Capacity IP-TDM Telephony Switch are now offering new services to bring more comfort in running the business. Several new features allow creating highly advanced automatic call distribution (or auto attendant) scenarios and recording personal greeting messages. Telesis system owners may get these benefits, again free, by downloading new Xymphony operational software. 

New routing criteria rule: `Personal greeting`

The new rule allows users to record their voices and messages as their greeting messages in Voice Mail applications. To record a personal greeting message `Personal greeting` rule and then `1` is dialed. To erease a personal greeting message `Personal greeting` rule and then `0` is dialed. When there is no personal greeting message in a user, the system plays the common, i.e. system-based, greeting message (message-9).

During listening `Voice Mail Send` message, it is possible to dial `1` to leave a voice message. As a new implementation, it is also possible to dial `0` to get the dial tone and make another call without leaving a voice message.
Several new features added to create advanced Auto Attendant (Automatic Call Distribution) scenarios.

Important Notes about xSIP, SIP, and H.323

VOIP WITH xSIP PROTOCOL

 w.pxf.lscxsip  - Licence for a single VoIP phone user with xSIP protocol (that is ITS821 or XPhone)

 

Maximum Number of xSIP User Licences

PX24U: 32

PX24M: 32

PX24S: 32

PX24X: 96

X1r4: 96

PX24r4: 1

 

Notes about xSIP licencing:

xSIP stands for eXtended SIP protocol. It is developed by Telesis to make some value-added services in Telesis systems to be applicable for VoIP calls too. Each Telesis system supports a single xSIP user without requiring any licences. Furthermore, XPhone is a freeware softphone. Consequently, you can easily test and see the capabilities of the xSIP without any cost. However, if you need more ITS821 (on payment) or XPhone (freeware) users then you will need to purchase necessary number of xSIP user licences. xSIP users do not need VoIP-TDM gateway channel licences to operate. Only xSIP user licences are sufficient.

 

********************************************************

 VOIP WITH SIP OR H.323 PROTOCOL

 w.pxf.voip002 - Licence for 2 (TWO) VoIP channels for IP to TDM and TDM to IP routing.

 

Maximum Number of VoIP (H.323 or SIP) to TDM Gateway Channels:

PX24U: 8

PX24M: 32

PX24S: 32

PX24X: 32

X1r4: 32

 

Notes about VoIP-TDM (or TDM-VoIP) licencing:

Telesis systems are with IP-TDM Gateway and media proxying capabilities. That means calls from the TDM network (circuit switched network) may be routed to the IP network and vice versa. Also, whenever it is necessary the integrated media proxy operates for calls between VoIP entities (like in H.323 and SIP integration). VoIP channel licence in Telesis systems refers to the allowed simultaneous calls from TDM to IP (SIP or H.323) and IP (SIP or H.323) to TDM network, as well as half of the simultaneous calls made by using the integrated media proxy. To illustrate, in order to have a capacity of 8 simultaneous calls from the IP network to the TDM one, a Telesis system must have been licenced with minimum 8 VoIP-TDM gateway channels (4 licences must be purchased). To remind you, whenever a licenced channel is free (not busy), it can be used by any TDM or VoIP user. Note that, VoIP calls here refer to SIP or H.323 VoIP calls only. VoIP calls with using Telesis xSIP protocol are excluded.

 

*********************************************************

 IMPORTANT NOTE:

For your large capacity xSIP, SIP, or H.323 projects, we recommed you to contact us and get confirmation about your configuration. This is beceause some complex calculations may be neccessary for resouce management.

 

Voicemail message count

Q. Is there any restriction on number of voicemail messages in X1v5? For instance, is it possible to setup 500 subscribers for voicemail with 5 minutes of message capacity each. It will take about 42 MB of disk space but number of voicemail messages may be several thousand. does X1 support this configuration?

A. There is no restriction on number of voicemail messages for X1 exchange. If you give 5 minutes voice message quote for 500 subscriber, it means 42 hours, DVR has 100 hours storage capacity, so it is not problem. You can give voicemail quote for several subscribers whatever you want.

Custom Voice Messages

Q1. When call is coming from DC loop trunk and after timeout is transferred to the operator, they need for caller to hear some custom music or advertisement before operator answers. How to accomplish this?

A1. First of all record message (custom music) for system message 04, then goto common properties of DC loop trunk and mark “voice message on alerting” check box

 

Q2. They need to change music on hold with their own custom music, is it possible and what is maximum duration?

 A2. You need to change “hold” system message (messge number 08) with your custome one. Max duration of system messages is 10 minutes. The format for these sound files is the Windows PCM format: Wave file, with a `.wav` extension. Files compatible with the exchange should be 16 bits and have an 8 kHz sampling rate. Only one channel (mono) wave files are supported. You can use for example GoldWave Editor software to save your message in proper format.

 

Automatic Voice Recording

PX24X,PX24M and PX24U exchanges have 4+4 (4 message play+4 message record) DVR licences in default.

Auto Voice recording licence is independent from DVR licences. So if you want for instance 16 port auto voice recording channel licence you don’t need additional DVR licence. You can install 16 auto voice recording channel licence for PX24X and PX24M exchanges.

If you need more than 16 port  auto voice recording channel licence please contact TELESIS.

In order the voice recorrding option to appear for E1 DSS1, you need minimum 30 recording channel licences to be installed in the system!

PX24 Power Consumption

A full control card with 4xE1s and ethernet port is 450mA.

So for example, if we have 4xE1 control & switching unit, 160 analog subscribers and 80 DC loop trunks:

• Control & switching board: 0.450 mA
• DASF16 (Analog subscriber board 16 ch.) 10 x 0.065A = 0.65A
• DATF08 (Analog DC loop trunk board 8 ch.) 10 x 0.040A = 0.40A

          —————————————————-

          Totally 1.50 A

 If you assume 20% traffic, 32 subscriebs are busy so 32×0.030A=0.960A

So totally 2.46A

 

Power Supply Capacity:

• 1.1 Amps at 54V
• 1.25 Amps at 48V

Multi Station Conference

New way to organizing multi station conferences in latest Xymphony software

First of all you have to use Multistation call group,